If you need to return an item to the University Virtual Bookstore, contact BNC for instructions or any questions.
Print textbooks and course materials purchased directly from BNC must be returned within 2 weeks after class start date or within 21 days of date shipped, whichever is later. If more than 50% of the term has passed, based on the course start and end dates, materials are no longer eligible for return credit.
Non-activated eBooks, digital content, and access codes can be returned within 14 days after class start date or within 14 days of purchase, whichever is later.
Digital content such as access codes, eBooks, etc. are non-returnable once accessed, activated, downloaded, or revealed. No exceptions.
Apple iBooks are not eligible for a return or refund at any time. All sales are final.
Source: BNC Help Center
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